Deliver Transparency and Trust throughout Your Shipment Journey

From shipment visibility to proactive communication, Freightify’s ravenHUB powered by ravenAI keeps your customers informed, your teams coordinated, and your operations running smoothly across every mode and milestone.

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Smarter Communication and Visibility

Proactive Customer and Agent Coordination

ravenAI monitors sailing schedules, carrier allocations, and delays, automatically notifying customers and internal teams when action is needed.

Result: No more missed updates. Every stakeholder stays informed, reducing dwell times and improving trust.

ravenAI monitors sailing schedules, carrier allocations, and delays, automatically notifying customers and internal teams when action is needed.

Result: No more missed updates. Every stakeholder stays informed, reducing dwell times and improving trust.

AI-Driven Track & Trace

Freightify’s ravenHUB powered by ravenAI brings end-to-end shipment visibility and proactive communication into one seamless flow, helping operations teams manage bookings, track movements, and keep customers informed without manual follow-ups.

Result: Fewer customer calls, faster response times, and complete shipment transparency.

Build a Truly Connected Ecosystem

Empower customers, agents, and branches to collaborate without friction.

Freightify’s ravenHUB powered by ravenAI offers self-service portals for shippers and vendors, enabling them to book, track, and access invoices in real time. Proactive alerts via WhatsApp or email ensure everyone stays aligned, while automated import/export coordination keeps shipments moving without missed handoffs or miscommunication.

Result: Real-time visibility, seamless collaboration, and stronger customer confidence across your global network.

Empower customers, agents, and branches to collaborate without friction.

Result: Real-time visibility, seamless collaboration, and stronger customer confidence across your global network.

Expert-Led Integrations and Services to Power Procurement Efficiency

TMS/ERP/ Integrations

Seamlessly connect Freightify’s AI-first RMS and ravenAI with your existing internal TMS and ERP systems such as Cargowise, Oracle Transport Management, Magaya etc. Our experts have delivered large-scale, complex integrations, ensuring alignment with your workflows, minimal disruption, and maximum value.

Contract Data Management Services

Our dedicated team combines AI-driven automation with expert validation to digitize carrier contract rate sheets with 99.98% accuracy. Backed by guaranteed SLAs, we ensure faster processing, reliable data, and efficiency at scale.

Professional Services

We understand that freight forwarders’ needs evolve constantly. Our expert professional services team customizes Freightify RMS to your unique workflows, ensuring a seamless, tailored experience that grows with your business.

Fast Onboarding & Support

We help you onboard multiple offices in weeks, not months. Your dedicated Customer Success Manager and technical specialists provide continuous support to get your teams up and running quickly.

Trusted By Mid to Large Freight Forwarding Leaders

Enterprise-Grade Security at the Forefront

At Freightify, data security and privacy are built into every layer, from product design to vendor standards. We comply with global data protection laws and regulations, ensuring your business and customer data remain safe, compliant, and in your control.

FAQ

1. How does Freightify’s ravenHUB improve customer communication?

ravenHUB powered by ravenAI automates customer and agent notifications across every shipment milestone , from booking to delivery. It ensures stakeholders stay informed through real-time updates via WhatsApp, email, or the self-service portal, reducing manual coordination and improving on-time performance.

1. How does Freightify’s ravenHUB improve customer communication?

2. Can ravenHUB integrate with our existing TMS or ERP systems?

Yes. ravenHUB integrates seamlessly with leading systems like CargoWise, Oracle TM, and Magaya. These integrations ensure booking data, shipment milestones, and invoice information are automatically synced , eliminating duplicate entries and ensuring complete data accuracy across your ecosystem.

2. Can ravenHUB integrate with our existing TMS or ERP systems?

3. How does ravenAI enable proactive exception management?

ravenAI continuously monitors sailing schedules, carrier allocations, and transit delays. When it detects a potential exception, it flags the issue early and triggers automatic notifications or escalation workflows , helping operations teams act before delays impact customers.

3. How does ravenAI enable proactive exception management?

4. How can customers and agents access real-time shipment visibility?

Through Freightify’s self-service portals, customers and agents can book shipments, track movement, and download invoices , all from one interface. Every update is tied directly to the shipment record, giving end-to-end transparency without relying on email threads or phone calls.

4. How can customers and agents access real-time shipment visibility?

5. What are the benefits of automating Track & Trace in freight operations?

Automated Track & Trace powered by ravenAI eliminates manual status checks and redundant customer calls. It provides live milestone updates, exception alerts, and predictive delay insights , improving visibility, reducing follow-up workload, and strengthening customer trust.

5. What are the benefits of automating Track & Trace in freight operations?

6. Is the solution suitable for global freight forwarders with multi-office setups?

Absolutely. ravenHUB is designed for scalability , supporting multi-office operations, multiple agents, and regional branches. It standardizes customer communication and visibility workflows across all geographies, ensuring a consistent experience for every customer.

6. Is the solution suitable for global freight forwarders with multi-office setups?

7. How quickly can we go live with ravenHUB?

With pre-built connectors and expert onboarding, most organizations go live within weeks, not months. Our professional services team ensures configuration, integrations, and customer portals align perfectly with your existing operational workflows.

7. How quickly can we go live with ravenHUB?

8. How does Freightify ensure data security for customer communications?

Freightify adheres to enterprise-grade data protection standards. ravenHUB encrypts all customer and operational data in transit and at rest, with role-based access controls to ensure only authorized users can view shipment or billing information.