Team Freightify
FreightifyAI
QuoteAI now comes with Custom Instructions giving you greater control over how AI behaves during rate search and quote generation.
Through the new Settings icon, you can define default preferences such as origin, destination, currency, load type, weight, or provide additional AI-level guidance. These settings are user-specific and persist across sessions, ensuring a more personalized and controlled quoting experience.
Why this matters
Customer enquiries are often incomplete or inconsistent. Missing currencies, undefined load details, or lane-specific nuances usually require manual correction before sending a quote.
With Custom Instructions, you configure once and QuoteAI automatically applies your preferred logic every time.
What this means for you
Personalized AI behavior aligned to your business logic
Reduced repetitive manual adjustments
Faster quote preparation
More consistent outputs across users
Instead of adapting to a generic AI response, QuoteAI now adapts to you.
Frequently Asked Questions
Q: What is data-driven decision-making in freight forwarding?
It’s the process of using centralized, structured data and AI insights to drive procurement, pricing, and quoting decisions across global teams.
Q: Why is it difficult for freight forwarders to become data-driven?
Because most use legacy TMS systems and Excel workarounds that trap information in silos, making collaboration and transparency difficult.
Q: What is decision intelligence in logistics?
Decision intelligence connects data, people, and AI systems to continuously learn from transactions—transforming experience into scalable foresight.
Q: How does AI improve freight pricing and procurement?
AI learns from historical contracts, quotes, and bookings to suggest optimal pricing, detect anomalies, and improve margin consistency.
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