Today’s volatile supply chain environment calls for real-time freight tracking software that empowers freight forwarders to reduce operational costs while satisfying customers.

This article will explore the best freight tracking software available, evaluating its features, usability, and customer feedback. If you are a freight forwarder looking for the best software to make shipping seamless, this article will help you make an informed decision.

Must-Have Features For Your Freight Forwarder Tracking Software

Real-time Tracking

Through real-time updates, customers are aware of delays, allowing them to plan accordingly. This proactive approach improves customer satisfaction.

Without real-time tracking, freight forwarders might uncover issues when it’s too late to act, leading to delays.

Integration Capabilities

Integration capabilities drive clear communication among different parties. For example, when your TMS is integrated with your freight tracking software, shipment updates, and route adjustments can be automatically reflected across all systems.

User-friendly Interface

Clear and logical navigation helps users find information quickly, reducing costly miscalculations from misinterpretation of data.

When freight tracking is easy to use, users are more likely to welcome it. This quick adoption is essential for a smooth transition.

Customizable Alerts and Notifications

Customizable alerts provide real-time updates on departure, arrival, and delays. This proactive approach enables freight forwarders to plan accordingly.

For example, an alert can prompt immediate rerouting or rescheduling if a shipment is delayed to minimize losses.

Analytics and Reporting Tools

Analytics tools allow freight forwarders to accurately track delivery times, shipment delays, and routes. By analyzing these metrics, freight forwarders identify carriers and routes to avoid.

Cost-Efficiency

Inefficient freight tracking software may lead to poor scheduling of drivers and other personnel, resulting in overtime pay and increased labor costs.

Top 7 Freight Tracking Software: A Quick Overview

Top 7 Freight Tracking Software in 2025

Freightify: Best Rate Management Platform with Track & Trace feature

Freightify’s core offering is its rate management platform, which helps freight forwarders acquire carrier rates in real-time. The integration of real-time tracking with rate management features available on Freightify makes it the best freight-tracking software in 2024. 

Freight forwarders can efficiently manage shipments, negotiate competitive rates, and ensure end-to-end visibility throughout the supply chain. The platform’s track and trace feature helps monitor the whereabouts of cargo in real time — from the time the cargo is picked up by the freight forwarder to the time it is delivered to the consignee’s location.

Features

1. Dynamic Rate Search: Helps freight forwarders search and compare rates from multiple carriers. 

2. Automated Rate Management: Freight forwarders can manage rate contracts, including spot rates, negotiated rates, and tariffs. 

3. Rate Benchmarking: Help freight forwarders compare rates against market standards. 

4. View Inquiry History. It helps freight forwarders eliminate the hassle of repeatedly searching for rates on the same port pairs. 

5. Rate Fluctuations. Allows freight forwarders to get complete visibility on rate fluctuations instantly. 

Advantages

• Comprehensive Rate Search: Freightify’s platform allows freight forwarders to search and compare rates from multiple carriers 

• Automated Rate Management: Automating rate contracts, including spot rates and negotiated rates, reduces manual errors and saves time.

• Rate Benchmarking: Users can benchmark rates against market standards, ensuring they remain competitive and profitable.

• Accurate Shipment Visibility: Real-time tracking from origin to destination provides accurate shipment status and location information.

• Proactive Notifications: Automated alerts for critical events such as delays or arrivals help in proactive decision-making and improve customer service.

Disadvantages

• Integration Challenges: Integrating with custom-built solutions can be challenging.

• Learning Curve: Adequate training and support are necessary to maximize the platform’s potential.

G2 Ratings

4.8 out of 5

Pricing

Freightify offers a range of pricing tiers designed to accommodate the diverse.

While specific pricing details might vary and are subject to change, here is a general overview of Freightify’s typical pricing tiers and what each includes:

Essentials

Ideal for: For small businesses looking for Spot and FAK Rates

Price: $499/m

Includes: 

• Rate Addition:

• Create and publish tailored rates for trade lane(s)

• Rate Search:

• Carrier Website Rates(LCL and FCL) Access

• Carrier Schedules Access

• Up to 500 rate searches

Essentials+

Ideal for: For SMEs looking to manage SPOT and Contract Rates

Price: $799/m

Includes:

• Everything in Essentials Plus

• Rate Sheets:

• Standard Rate Sheet Template Provision

• Rate Sheet additions within a short timeframe

• Bulk update provision for Contract Rates

• Audit Trail for Contract Rates

Enterprise

Ideal for: Multinational enterprises looking to manage rates between offices and across their customer base

Price: Reach out to the sales team 

Includes:

• Everything in Essentials+ plus

• Improved Search and Views

• Customized Real-time Analytics Reports

• Setting Rules on Rates

• Quotes & Shipment Management

Descartes Aljex

Descartes Aljex streamlines the entire freight management process, offering load tracking, dispatch management, and carrier selection features. Aljex’s user-friendly interface and comprehensive functionalities enable users to manage quotes, shipments, and documentation efficiently.

Features

• Load Planning and Optimization: Help freight forwarders automatically plan and optimize loads 

• Dispatch Management: The freight tracking software helps freight forwarders manage the dispatch process.

• Carrier Selection: Allows freight forwarders to compare and select the best carriers quickly.

Pricing

TMS pricing starts at $350-$2,000+ per month

Shippo

Offering a user-friendly interface, Shippo integrates seamlessly with e-commerce platforms and marketplaces, enabling users to compare shipping rates, print labels, track shipments, and manage orders from a single dashboard. 

Features

1. Printing Shipping Labels and Packing Slips: Users can quickly generate and print shipping labels from the Shippo platform. 

2. Real-Time Tracking: Shippo provides a real-time tracking page that is accessible to both enterprises and their customers. 

3. Automated Communication: Shippo automates communication by sending 'Shipped' and 'Delivered' notifications to customers. 

Advantages

1. User-Friendly Interface: Shippo is an easy-to-use platform that is accessible to freight forwarders of all sizes.

2. Validation Checks: Shippo's validation checks help freight forwarders reduce delivery errors.

Disadvantages

1. Installation Challenges: Some users find the initial setup and integration with their existing systems cumbersome.

2. Limited Customization: The platform offers limited customization options compared to other shipping solutions.

Ratings

4.1 out of 5

Pricing

Starter: Free

Professional:$19/ month

Premier: Contact the team

GoFreight

With its cloud-based platform, GoFreight enables real-time collaboration and data accessibility, empowering freight forwarders to optimize workflows, improve efficiency, and deliver exceptional service to their clients.

Features 

1. APIs for Integration: GoFreight provides APIs that facilitate seamless integration with other systems and platforms.

2. Real-Time Container Tracking: Its advanced freight tracking software enables real-time monitoring of shipments. 

3. Timely Alerts: GoFreight sends timely alerts and notifications based on the container tracking data. 

Advantages

1. Efficient Operations: GoFreight streamlines freight forwarding and NVOCC operations with comprehensive features like shipment management, CRM, and real-time container tracking.

2. Real-Time Tracking: Its advanced container tracking software provides accurate and timely updates on shipment statuses.

Disadvantages

1. Technical Proficiency Required: Using GoFreight requires users to be tech-savvy.

Ratings

4.5 out of 5

Pricing

contact GoFreight

Clickpost

ClickPost integrates with multiple courier services, providing a unified interface for managing shipments, tracking deliveries, and handling returns. ClickPost's real-time tracking capabilities offer end-to-end visibility of shipments, ensuring timely updates and proactive communication with customers. 

Features 

1. Carrier Integration: ClickPost integrates with courier services, providing businesses with a unified platform to manage all their shipments. 

2. NDR Management Workflow: ClickPost includes a Non-Delivery Report (NDR) management workflow to reattempt delivery or resolve address discrepancies.

Advantages

1. ClickPost’s advanced tracking and data analytics capabilities enable the platform to provide accurate estimated delivery dates. 

2. ClickPost's highly configurable platform allows businesses to customize their logistics operations. 

Disadvantages

1. Due to the platform’s extensive features, new users can have a steep learning curve. 

2. Setting up and configuring ClickPost to suit specific business needs can be complex and time-consuming. 

3. Best suited for medium to large businesses; not as cost-effective for smaller retailers.

Ratings

4.5 out of 5

Pricing

$250 /month

Easyship

Easyship integrates seamlessly with popular e-commerce platforms like Shopify, WooCommerce, and Magento, providing a unified solution for order fulfillment. Its global reach enables businesses to offer international shipping with transparent customs management and duty calculation. 

Features

• Offers electronic proof of delivery, ensuring that shipments are confirmed upon receipt

• Seamless E-commerce platform integration with popular e-commerce platforms such as Shopify and WooCommerce.

• Returns management system streamlines the returns process with easy-to-use return shipping labels and tracking, ensuring a hassle-free customer experience.

Advantages

• The platform is known for its intuitive interface, making it easy for businesses to set up. 

• Easyship integrates with numerous courier services, providing real-time shipping rates. 

Disadvantages

• Limited to certain logistic functions such as detailed inventory management or advanced warehouse operations.

• Larger enterprises might find Easyship’s feature set less comprehensive 

Ratings 

4.0 out of 5

Pricing 

• Plus Plan: Starting at $29 per month

• Premier Plan: Starting at $69 per month

AfterShip

AfterShip is a user-friendly interface that allows businesses to enhance customer satisfaction through automated notifications, branded tracking pages, and analytics insights. With seamless integration capabilities and customizable features, AfterShip empowers businesses to build trust and loyalty by keeping customers informed every step of the shipping journey. 

Features

1. Track shipments across 750+ carriers in real time.

2. Post-purchase customer experience management provides updates to customers via email, SMS, or webhook notifications.

3. Branded tracking pages customise tracking pages with your brand logo, colors, and messaging for a consistent brand experience.

Advantages

1. AfterShip provides real-time shipment tracking updates across a wide range of carriers.

2. It offers a user-friendly interface that is easy to navigate. 

3. Businesses can customize tracking pages with their branding. 

Disadvantages

1. AfterShip is primarily focused on e-commerce businesses.

2. Limited carrier integration.

Ratings

4.6 out of 5 (based on G2 reviews)

Pricing

Free Plan

Premium Plans: $9 per month.

Enterprise: Custom pricing based on specific business requirements

Wrapping up

When selecting freight tracking software, look for features such as user friendliness, real-time tracking, analytics, and reporting. 

Connect with us today to see the difference.